What does it mean when my student loans have a zero balance due to a claim?
My student loans are through NelNet and I received a letter from NelNet instructing me to stop making payments. The reason they give is that my student loan account has been paid by a claim and now has a zero balance. I have had student loans since 1995; but I also have filed bankruptcy. What does all this mean? What claim paid my loans off? Did I or someone else get sued for the money?
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I thought the laws didn't allow student loans to be apart of a bankruptcy. But you should really contact the student loan provider to see what is going on. They may have sold your loan to another company so its not its not longer owed to the original one.
That is a question they should be able to answer for you. Is it possible there was a class action suit? Or included in bankruptcy? Contact them and find out.
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